Cph2711 Privacy Policy – How Your Data Is Protected

Cph2711 ("we", "us", "our") takes your privacy very seriously. This privacy policy explains what information we collect when you use the cph2711.bet website or mobile app, how we use it, and how we keep it secure.

This privacy policy applies to all cph2711 services — including Sports Betting, Live Casino, slots games, and any promotional activities. By using our platform, you agree to this privacy policy.

• This policy is available in both Bengali and English. In the event of any conflict, the English version shall prevail.
• We operate under a Curacao eGaming Authority license and in compliance with international data protection regulations.
• If this policy changes, you will be notified via the platform and by email.

Cph2711 only collects information that is necessary to provide you with the best service and to meet our legal obligations. We do not collect data we don't need.

Cph2711 uses collected data only for specific, defined purposes. Your information is never used for any other purpose without your permission.

Cph2711 never uses your information to send spam. If you no longer wish to receive promotional emails or SMS, click the "Unsubscribe" link in any message or contact us at support@cph2711.bet.

Cph2711 never sells your personal information. However, limited data sharing with trusted partners may occur when necessary to operate our services.

• Payment Providers: Approved payment gateways including bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Service: Licensed verification providers to complete the KYC process.
• Technology Providers: Trusted technology companies providing hosting, analytics, and security services.
• Regulatory Authority: Government authorities when required by law or court order.

For international data transfers, we ensure that the destination country has adequate data protection laws in place or that the receiving organisation complies with internationally recognised standards.

Cph2711 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may affect certain platform functionality. A cookie consent notice will be displayed on your first visit to the website.

Cph2711 does not retain your data beyond the required period. Each category of data has its own retention policy, determined by legal requirements and legitimate business needs.

• Account Information: For the duration of account activity and up to 5 years after closure (as required by law).
• Financial Transaction Records: 7 years from the date of the last transaction, in accordance with tax and anti-money laundering regulations.
• KYC Documents: 5 years after account closure.
• Customer Support Conversations: 3 years.
• Marketing Data: Deleted immediately upon withdrawal of consent.
• Technical Logs: 90 days.

As a cph2711 member, you hold several important rights over your own data. We are always ready to help you exercise those rights.

To exercise any of these rights, email us at support@cph2711.bet. Once your identity has been verified, we will act as promptly as possible.

Cph2711 employs industry-leading technical and organizational measures to protect your data. Our security team monitors systems 24/7.

• SSL/TLS 256-bit Encryption: All data transmissions across the website and app are encrypted.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Periodic penetration testing conducted by third-party experts.
• Access Controls: Only authorized personnel can access data on a need-to-know basis.
• Data Backup: Regular backups across multiple locations to ensure your data is never lost.

Cph2711 does not serve anyone under the age of 18. We do not knowingly collect data from minors. If we become aware that a minor has been using our platform, their data will be deleted immediately and their account will be closed.

If you believe your child is using cph2711, please contact us at support@cph2711.bet. We will take immediate action.

Cph2711 may update this privacy policy from time to time. Any changes will follow the process outlined below:

• For significant changes, you will be notified at least 30 days in advance via email or an on-platform notice.
• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Continued use of the platform after a new policy takes effect will be considered your acceptance of the updated terms.
• If you do not agree to the changes, please request account closure and we will delete all your data in accordance with our policy.

For any privacy-related questions, requests, or complaints, please contact our Data Protection Team. We take all concerns seriously.

We will do our best to respond to your complaint within 30 days of receipt. If you are not satisfied with our response, you have the right to file a complaint with the Curacao eGaming Authority.